rs577 Privacy Policy —
How We Handle Your Data

For the purposes of this Privacy Policy, the data controller is rs577, the internationally licensed online gaming platform accessible at rs577.bio. rs577 determines the purposes and means of processing the personal data of its registered players and website visitors.

rs577 operates under an international gaming licence and is subject to the data protection obligations imposed by the regulatory framework of its licensing jurisdiction, as well as applicable contractual obligations with its payment processors and game-content suppliers.

When this Policy uses the terms "rs577", "we", "us", or "our", it refers to rs577 in its capacity as data controller. When it refers to "you", "your", or "Player", it refers to any natural person who visits rs577.bio, registers an rs577 account, or otherwise submits personal data to rs577 through any channel.

rs577 collects the following categories of personal data, grouped by the context in which collection occurs:

• Full legal name as it appears on government-issued identification;
• Date of birth (for age verification — rs577 is a 21+ platform);
• CNIC (Computerised National Identity Card) number;
• Email address and mobile phone number;
• Preferred username chosen during registration;
• Residential address.

• Scanned or photographed copies of CNIC (front and reverse);
• Proof of address documentation where required;
• Source-of-funds documentation for high-value account activity;
• Payment method ownership verification documents.

• Deposit and withdrawal amounts, dates, and reference numbers;
• Payment method identifiers (JazzCash account numbers, EasyPaisa wallet IDs, HBL/UBL/Meezan Bank account details as applicable — full account numbers are not stored by rs577; only the identifiers necessary for transaction matching);
• Currency (PKR) transaction history;
• Bonus and promotional credit history.

• Game session logs including game titles played, stake amounts, outcomes, and session duration;
• Sports betting history including markets selected, odds accepted, stake amounts, and settlement outcomes;
• Account balance history and real-time balance snapshots;
• Responsible gaming tool settings and activation history (deposit limits, self-exclusion periods, etc.).

• IP address at login and during session activity;
• Device type, operating system, and browser/app version;
• Session timestamps and duration;
• Cookies and similar tracking technologies (see Section 9);
• Connection type (mobile data, Wi-Fi) — collected as aggregate technical data, not individually profiled.

• Records of live chat interactions with rs577's support team;
• Email correspondence submitted to rs577;
• Feedback, complaints, and dispute submissions.

rs577 collects personal data through the following channels and mechanisms:

• Directly from you — information you provide when registering an rs577 account, completing KYC verification, making deposits or withdrawal requests, contacting support, or participating in promotions;
• Automatically during platform use — technical and session data generated as you navigate rs577, log in, play games, and interact with platform features;
• From payment processors — transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT processing partners, sufficient to verify and reconcile transactions;
• From identity verification providers — confirmation or discrepancy data from KYC verification services used to authenticate player identity against submitted documents;
• From fraud and AML screening services — data returned from compliance screening services used to fulfil anti-money laundering obligations under rs577's international gaming licence.

rs577 does not collect personal data from social media platforms, third-party data brokers, or marketing list providers. We do not use data obtained from one player's account to enrich or inform the profiling of other players.

The table below maps each primary use of personal data to the data categories involved and the legal basis (addressed in detail in Section 5):

rs577 processes personal data on the following legal bases, in accordance with applicable data protection law under the regulatory framework of its licensing jurisdiction:

The majority of rs577's data processing is necessary to perform our contractual obligations to you as an rs577 account holder. This includes operating your account, processing financial transactions in PKR, delivering gaming services, and providing customer support. Without this processing, rs577 cannot fulfil the services you have registered to use.

rs577 is subject to obligations imposed by its international gaming licence, including mandatory KYC/AML compliance, age verification, responsible gaming monitoring, and financial record retention. Processing for these purposes is required by law and cannot be avoided regardless of player preference.

Where rs577 has a legitimate interest in processing that is not overridden by your privacy rights, we rely on this basis for activities such as: platform security and fraud prevention, detection of prohibited account conduct, aggregated analytics to improve platform performance, and internal compliance monitoring.

Where processing is not required for the above bases — specifically, marketing communications and non-essential cookies — rs577 relies on your freely given, informed, and specific consent. You may withdraw consent for marketing communications at any time through your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

rs577 shares personal data with third parties only in the following defined circumstances. In each case, sharing is limited to the minimum data necessary for the recipient to fulfil their specific function:

To process deposits and withdrawals, rs577 shares necessary transaction data with payment processors including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT processing services. Data shared is limited to that required for transaction authentication, execution, and confirmation. These processors are bound by their own regulatory obligations and contractual data protection requirements.

KYC verification is conducted using third-party identity verification platforms. Document images and identity data submitted for KYC are shared with these services solely for verification purposes. Verification providers are contractually prohibited from retaining or using player identity data beyond the immediate verification function.

rs577 may submit player identity data to anti-money laundering and fraud prevention screening services as required under its international gaming licence. Results of such screenings are retained by rs577 for compliance records.

When you play third-party games within the rs577 platform (slots, live dealer games), limited technical session data is shared with the relevant game content provider to enable gameplay. This does not include financial account data or detailed personal identity information.

rs577 will disclose personal data to regulatory bodies, law enforcement agencies, or courts when required to do so by applicable law, by court order, or by direction of the licensing regulatory authority under which rs577 operates. rs577 will notify affected players of such disclosures where permitted to do so by law.

rs577 operates internationally and some of the third-party service providers described in Section 6 may process personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally, rs577 ensures that appropriate safeguards are in place to maintain protection equivalent to the standards described in this Privacy Policy.

Safeguards used for international transfers include:

• Contractual data protection clauses in agreements with all third-party processors receiving personal data;
• Selection of processors operating in jurisdictions with established data protection frameworks;
• Data minimisation — transferring only the minimum personal data required for the processor to perform its specific function.

By registering an rs577 account and submitting personal data, you acknowledge that your data may be processed in jurisdictions outside Pakistan for the purposes described in this Policy, subject to the safeguards described above.

rs577 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to the following guidelines:

• Active account holders: Personal data is retained for the duration of your rs577 account plus any mandatory post-closure retention period required by our licensing obligations;
• KYC and identity documents: Retained for a minimum of five (5) years from account closure or the last transaction, as required by AML compliance obligations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Game session logs: Retained for a minimum of three (3) years from the session date for dispute resolution purposes;
• Support communication records: Retained for two (2) years from the date of the communication;
• Marketing consent records: Retained for the duration of the consent period plus one (1) year as evidence of consent, or until consent is withdrawn.

Upon expiry of applicable retention periods, rs577 will securely delete or irreversibly anonymise the personal data in question. Anonymised aggregate data that can no longer be associated with an individual may be retained indefinitely for statistical and platform improvement purposes.

rs577 uses cookies and similar tracking technologies on rs577.bio to operate the platform, maintain session security, remember user preferences, and analyse platform usage. The following cookie categories are used:

These cookies are essential for the rs577 platform to function. They manage login sessions, maintain account security tokens, remember language and currency preferences, and enable core platform features. These cookies cannot be disabled without impairing platform functionality. No consent is required for strictly necessary cookies.

rs577 uses analytics cookies to collect aggregated data about how players navigate and interact with the platform — which pages are most visited, how long sessions last, and which features are most used. This data is used to improve platform performance and user experience. Analytics cookies require your consent and can be managed through your browser settings.

These cookies remember settings you have configured within rs577 — such as preferred game filters, display preferences, and notification settings — so that you do not need to reconfigure them on each visit.

You can control non-essential cookies through your browser's privacy settings. Most modern browsers allow you to view, block, and delete cookies per site. Please note that blocking strictly necessary cookies will prevent you from logging in to rs577 and using core account features. On Android mobile browsers — the primary access method for Pakistani rs577 players — cookie settings are typically found in the browser's Settings → Site Settings → Cookies menu.

rs577 implements the following technical and organisational security measures to protect personal data against unauthorised access, loss, disclosure, or misuse:

• 256-bit SSL/TLS encryption on all data transmitted between player devices and rs577 servers;
• Encryption at rest for stored personal data, financial records, and KYC documents;
• Password hashing using industry-standard algorithms — rs577 does not store passwords in recoverable plain text;
• Two-factor authentication (2FA) available for all player accounts and required for administrative access;
• Access controls limiting personal data access to rs577 personnel whose job functions require it;
• Audit logging of data access events for security monitoring purposes;
• Regular security assessments of platform infrastructure and data-handling processes;
• Incident response procedures to detect, contain, and notify in the event of a data breach.

In the event of a data breach that is likely to result in a risk to player rights, rs577 will notify affected players and relevant regulatory authorities as required by applicable data protection obligations, without undue delay.

As an rs577 player, you hold the following rights in relation to your personal data. These rights are exercisable by contacting rs577's support team at [email protected]. rs577 will respond to valid rights requests within 30 days of receipt, and without charge in standard circumstances.

To exercise any of the above rights, contact rs577 at [email protected] (plain text — not a link) with your account email address and a description of your request. rs577 may need to verify your identity before processing the request to ensure we respond to the correct person.

rs577 is strictly an adult platform with a minimum age requirement of 21 years. rs577 does not knowingly collect personal data from individuals under the age of 21 and does not direct any marketing or content at underage persons.

rs577 may send marketing communications — including promotional offers, bonus announcements, new game notifications, and PSL/cricket sportsbook market alerts — to Players who have opted in to receive such communications during account registration or at any later point via account settings.

rs577's marketing practices are subject to the following commitments:

• Marketing communications are sent only to players who have provided explicit opt-in consent;
• Every marketing communication includes a clear and functional unsubscribe mechanism;
• Unsubscribe requests are processed within 5 business days and take effect from that point — you may receive communications already in dispatch during that window;
• Opting out of marketing communications does not affect the delivery of transactional communications (account notifications, transaction confirmations, security alerts) which are sent regardless of marketing preferences because they relate to your contractual relationship with rs577;
• rs577 does not use personal gaming data to send targeted marketing that could exacerbate problem gambling behaviours in players who have activated responsible gaming tools.

rs577 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform features. When we make material changes to this Policy, we will:

• Update the "Last Reviewed" date at the top of this page;
• Notify registered Players via account notification or email to the address registered on their rs577 account;
• Where required by applicable law, obtain fresh consent for any new processing activities that require consent-based authorisation.

We encourage you to review this Privacy Policy periodically. Your continued use of rs577 following notification of material changes constitutes your acknowledgement of the updated Policy. If you do not agree with changes to this Policy, you should cease using rs577 and may request account closure in accordance with the Terms and Conditions.

The version of this Privacy Policy in force at the time of any data processing activity is the version that governs that activity.

For any questions, concerns, or requests relating to this Privacy Policy or to rs577's handling of your personal data, please use the following contact channels:

• Data enquiries email: [email protected] — mark your message with "Privacy" or "Data Request" in the subject line for fastest routing to the relevant team;
• Live chat: Available 24/7 via your rs577 account dashboard. Average response time under 90 seconds for initial contact. For complex data requests, expect written follow-up within 5 business days;

rs577's data handling team will acknowledge receipt of your enquiry within 24 hours and aims to provide a substantive response within 15 business days for data rights requests and within 5 business days for general privacy questions.

This Privacy Policy was last reviewed and updated on 1 January 2026 and supersedes all previous versions. The operative Policy is always the version published at rs577.bio/privacy-policy at any given time.